About

Services

Projects

Contacts

Indusbit

Indusbit

Indusbit

Projects

/

Verloop

Verloop

Verloop

Verloop provides Conversational AI solution for customer support automation.

Visit site

Visit site

Year

2022

Background

Verloop.io offers a comprehensive suite of tools to automate customer support, measure team performance, and achieve support goals efficiently. The platform simplifies the initiation of conversations, allowing you to engage with website visitors on autopilot and convert them into leads within minutes.

Verloop.io offers a comprehensive suite of tools to automate customer support, measure team performance, and achieve support goals efficiently. The platform simplifies the initiation of conversations, allowing you to engage with website visitors on autopilot and convert them into leads within minutes.

Objective

Verloop, a leader in customer engagement and messaging solutions, sought to streamline their financial operations and improve cash flow. Their goal was to transition from a postpaid to a prepaid billing system for their WhatsApp messaging infrastructure. By implementing a prepaid invoicing solution, Verloop aimed to ensure clients paid upfront, reducing the risk of unpaid invoices and enhancing financial predictability.

Prepaid Invoicing System

We designed and implemented a comprehensive prepaid invoicing system that allowed users to purchase credits before using Verloop’s services. The solution involved:


1. Credit Purchase System: Users can buy credits through the application, providing flexibility and ease of use. The system supports various payment methods to accommodate a diverse client base.

2. Balance Management: A real-time balance tracking system was developed to monitor credits bought and spent. This ensures users always have up-to-date information on their available credits.

3. Ledger Maintenance: A robust ledger system was created to maintain detailed records of all credit transactions. This includes purchases, usage, and remaining balances, ensuring transparency and easy auditing.

4. Integration with Accounting Software: To further streamline financial operations, we integrated the prepaid invoicing system with Verloop’s accounting software. This integration automated the accounting for credit transactions, reducing manual effort and errors.

We designed and implemented a comprehensive prepaid invoicing system that allowed users to purchase credits before using Verloop’s services. The solution involved:


1. Credit Purchase System: Users can buy credits through the application, providing flexibility and ease of use. The system supports various payment methods to accommodate a diverse client base.

2. Balance Management: A real-time balance tracking system was developed to monitor credits bought and spent. This ensures users always have up-to-date information on their available credits.

3. Ledger Maintenance: A robust ledger system was created to maintain detailed records of all credit transactions. This includes purchases, usage, and remaining balances, ensuring transparency and easy auditing.

4. Integration with Accounting Software: To further streamline financial operations, we integrated the prepaid invoicing system with Verloop’s accounting software. This integration automated the accounting for credit transactions, reducing manual effort and errors.

Implementation Highlights

- Integration with WhatsApp Messaging Infrastructure: The prepaid solution was seamlessly integrated with Verloop’s existing WhatsApp messaging platform, ensuring a smooth transition for users.
- User-Friendly Interface: The interface for purchasing credits and tracking balances was designed to be intuitive and user-friendly, minimizing the learning curve for clients.
- Real-Time Notifications: Users receive real-time notifications for credit purchases, usage, and low balance alerts, helping them manage their credits effectively.
- Automated Accounting: The integration with Verloop’s accounting software automated the recording of credit transactions, enhancing accuracy and efficiency in financial reporting.

Result

- Improved Cash Flow: By requiring upfront payment, Verloop experienced a significant improvement in cash flow, reducing the financial strain caused by delayed payments.
- Enhanced Financial Management: The detailed ledger and balance tracking provided Verloop with better financial oversight and control, aiding in strategic decision-making.
- Increased Client Satisfaction: Clients appreciated the transparency and simplicity of the new system, leading to higher satisfaction and reduced disputes over billing.
- Efficiency Gains: Automation of accounting processes reduced manual workload and minimized errors, allowing Verloop’s finance team to focus on more strategic tasks.

- Improved Cash Flow: By requiring upfront payment, Verloop experienced a significant improvement in cash flow, reducing the financial strain caused by delayed payments.
- Enhanced Financial Management: The detailed ledger and balance tracking provided Verloop with better financial oversight and control, aiding in strategic decision-making.
- Increased Client Satisfaction: Clients appreciated the transparency and simplicity of the new system, leading to higher satisfaction and reduced disputes over billing.
- Efficiency Gains: Automation of accounting processes reduced manual workload and minimized errors, allowing Verloop’s finance team to focus on more strategic tasks.

Summary

The prepaid invoicing solution we developed for Verloop has successfully transformed their billing process, leading to better cash flow management and client satisfaction. This case study exemplifies how a tailored financial solution, coupled with automation, can drive operational efficiency and financial stability for a service-oriented business.

Projects

Other works

Projects

Other works

Projects

Other works

Shardeum

Shardeum is an EVM-based, linearly scalable network offering low gas fees forever while maintaining true decentralization and solid security.

Web3

EVM

Blockchain

Shardeum

Shardeum is an EVM-based, linearly scalable network offering low gas fees forever while maintaining true decentralization and solid security.

Web3

EVM

Blockchain

Shardeum

Shardeum is an EVM-based, linearly scalable network offering low gas fees forever while maintaining true decentralization and solid security.

Web3

EVM

Blockchain

Polygon Miden

Polygon Miden is a modular execution layer that extends Ethereum's capabilities using powerful features.

Web3

Ethereum

dApps

Polygon Miden

Polygon Miden is a modular execution layer that extends Ethereum's capabilities using powerful features.

Web3

Ethereum

dApps

Polygon Miden

Polygon Miden is a modular execution layer that extends Ethereum's capabilities using powerful features.

Web3

Ethereum

dApps

See all projects

See all projects

See all projects

Contacts

Work with us

You can contact us at:

shobhit@oakrev.com

Get in touch

Based in

★ Bangalore

100ft Road, Indiranagar

+91-9929636400

Indusbit

Contacts

Work with us

You can contact us at:

shobhit@oakrev.com

Get in touch

Based in

★ Bangalore

100ft Road, Indiranagar

+91-9929636400

Indusbit

Contacts

Work with us

You can contact us at:

shobhit@oakrev.com

Get in touch

Based in

★ Bangalore

100ft Road, Indiranagar

+91-9929636400

Indusbit

2024 Indusbit LLP

2024 Indusbit LLP

2024 Indusbit LLP